1. Who we are
Sarace Digital Solutions Private Limited (“Sarace”, “we”, “us”) is a full-scale digital agency headquartered in Pune, India. This policy applies to sarace.in and all Sarace-operated services.
2. Information we collect
We collect information you provide directly — name, email, phone, company and project details when you submit a brief — and technical data such as IP address, device type and pages viewed via cookies and analytics.
3. How we use your information
To respond to enquiries, deliver contracted services, invoice and comply with law, and to improve our website with aggregate analytics. We never sell personal data.
4. Sharing
We share limited data with processors that help us run the business — hosting, email, analytics, ad platforms (Meta, Google) — under contract. We disclose data if required by law.
5. Data retention
Enquiry data is retained for 24 months. Client records are retained for the duration of engagement plus 8 years for statutory compliance.
6. Your rights
You may request access, correction or deletion of your personal data by writing to us. We respond within 30 days.
7. Security
We use encrypted transport, restricted access and audit logs. No system is perfectly secure — please avoid sending sensitive information over unencrypted channels.
8. Changes
We may update this policy periodically. Material changes will be notified on this page with a new “last updated” date.
9. Contact
Reach the data protection team using the details in the sidebar.